Release Notes

Echo Responder product updates.

May 30, 2018

Android

Fixed: Notification sounds and notification channel sounds.

Jan. 8, 2018

Web

New: Export incident details and responder statuses. New: Year to date option on the Analytics screen. Fixed: Location tracking for custom responding options.

Dec. 16, 2017

Web

New: As a basic member, you can now edit your own rank and other information on the member's screen.

Dec. 9, 2017

iOS · 2017.12.08

Fixed: Crash when launching incident notification.

Dec. 6, 2017

iOS · 2017.12.05

Fixed: Crash when viewing an incident responder.

Dec. 4, 2017

iOS · 2017.12.04

Fixed: Incident notifications open the incident detail screen. Fixed: Broadcast notifications open the broadcast detail screen. Fixed: Rare crash when opening member view. Fixed: Back button when changing notification sounds. Fixed: Crash when opening forgot password screen.

Dec. 3, 2017

iOS · 2017.12.01

New: Recently viewed members will now show up in iOS Spotlight Search. Fixed: Rare crashes related to notifications.

Dec. 1, 2017

iOS · 2017.11.30

Fixed: Crashes affecting iOS 9 users.

Web

Fixed: When switching between accounts while viewing an incident it will automatically switch you back to the account list. Fixed: Edit certifications from a user popup. Fixed: Show error messages when editing a user is unsuccessful.

Nov. 30, 2017

iOS · 2017.11.29

New: Pre-Plans viewed will be automatically stored to access even when offline. You can disable this functionality in "Settings". New: More reliable real-time updates when responders change their location or responder to a call.

Nov. 20, 2017

iOS · 2017.11.20

New: Automatically fill the forgot password form when you've forgotten your password. New: Quick menu launching, switch screens faster. New: Auto-resizing notes field for station notes. Fixed: Location tracking permissions on iOS 11. Fixed: Response not immediately shown after responding to a call.

Nov. 18, 2017

iOS · 2017.11.14

Fixed: Crash when viewing a broadcast from members who have left the department Fixed: Rare crash when opening a broadcast notification

Nov. 16, 2017

Web

New: Backup dispatch address. An additional email address you can forward your incidents to make your dispatches more resilient and reduce the chance of delays.

Oct. 27, 2017

Web

New: Enable or disable Kiosk Mode for your department in the Department Settings screen.

Oct. 11, 2017

Web

Fixed: Order of dispatch emails shown on the Department Settings screen.

Sept. 26, 2017

Android · 1.6.20

New: Responder date and time now visible in the responder list Fixed: Dispatch menu item not always showing dispatch list

Sept. 4, 2017

iOS · 2017.09.02

Fixed: Editing a member's information

July 25, 2017

iOS · 2017.07.25

New: Faster switching between departments with new options in the menu New: Responder date and time now visible in the responder list New: Broadcast date and time now visible in the broadcast list screen New: Certification expiration date now visible on the member screen Fixed: Reload stations and broadcasts when changing departments Fixed: Location tracking improvements to help battery life

June 27, 2017

Web

New: View the most recent SMS notifications sent to your devices in settings

June 26, 2017

Web

New: View the dispatch emails sent to Echo Responder in department settings

May 8, 2017

iOS · 1.6.20

Fixed: Tapping on links in the Incident Details screen.

May 7, 2017

Web

Fixed: Dispatching an incident with an address that contains international characters

April 24, 2017

iOS · 1.6.19

New: Faster incident details screen and now available offline. New: View preplan notes offline.

April 10, 2017

Web

Fixed: Kiosk mode incidents not updating for county departments

April 5, 2017

Web

New: A member no longer requires a Firefigher or EMT rank Fixed: Show mutual aid department information even after an incident has been resolved.

April 4, 2017

Web

Fixed: Allow landmarks to have a blank note

March 20, 2017

iOS · 1.6.18

New: Improved Certification Editor Fixed: Incidents a member has responded to now show again in their profile. Fixed: Display of incident stats when re-opening a call from the incident list.

Web

Fixed: Updating an incident with an address that contains international characters Fixed: Department owner selection for some departments. Fixed: Add Pre-Plan button in Incident Detail Screen

Feb. 12, 2017

Web

New: Rotate Pre-Plan attachment images from the viewer New: View the last edited time of a Pre-Plan Fixed: Pre-Plan list sorting by column

Feb. 11, 2017

iOS

Fixed: Pre-Plan attachments not showing on Pre-Plans that have the "nearby" option chosen

Feb. 7, 2017

Web

Fixed: Viewing failed charges from the payments screen

Jan. 24, 2017

iOS · 1.6.17

New: Pre-Plan editor improvements now make it easier and faster to manage your Pre-Plans. New: Edit the nature of an incident.

Jan. 23, 2017

Web

Fixed: Show more than 10 landmarks for a call

Jan. 21, 2017

iOS

Fixed: Issue scrolling when opening a PDF attachment

Web

Fixed: Issue uploading an attachment on a new preplan

Jan. 19, 2017

Web

New: Full Pre-Plan syncing between departments. Contact support to connect your departments

Jan. 18, 2017

iOS

Fixed: Crash when viewing mutual aid pre plans

Jan. 12, 2017

iOS

Fixed: Notification issues after being removed and re-added to a department

Android

Fixed: Notification issues after being removed and re-added to a department

Jan. 9, 2017

iOS · 1.6.16

New: Additional notification sound options. Choose to make your tones louder or longer so you don't miss a call. Fixed: Dispatch view missing information after logging out and logging back into your account.

Jan. 8, 2017

Web

New: Re-order custom responding options New: Improved duplicate incident detection

Dec. 24, 2016

Web

New: You map preference will be saved even after closing the browser

Dec. 23, 2016

Web

New: View the time we received your dispatch email in the Incident Details screen

Dec. 15, 2016

Web

New: View minutes, degrees, and seconds of the hovered location in the landmark map

Android · 1.6.19

Fixed: All Pre-Plans will now show up under the Pre-Plans screen.

Dec. 14, 2016

Web

New: Edit station, Pre-Plan, and landmark addresses New: View a map of the selected address when searching for an address

Android

Fixed: All Pre-Plans will now show up under the Pre-Plans screen.

Dec. 13, 2016

iOS · 1.6.15

New: Call, SMS, or Copy a phone number quickly from the incident responder list, member list, member detail, or station detail screens. New: The Pre-Plan icon is now bold and stands out when there are Pre-Plans for the call. Fixed: Edit button not working immediately after adding a Pre-Plan

Android · 1.6.18

New: Call, SMS, or Copy a phone number quickly from the incident responder list, member list, member detail screens. New: The Pre-Plan icon is now bold and stands out when there are Pre-Plans for the call.

Dec. 11, 2016

Android · 1.6.17

Fixed: Crash when opening Echo Responder on older Android devices

Dec. 10, 2016

Android · 1.6.16

Fixed: Crash when zooming to incident responders

Dec. 4, 2016

Web

Fixed: Updating an incident's address with international characters Fixed: Show alert when trying to send a broadcast without any recipients selected Fixed: Occasional error when viewing list of incidents in some browsers

Nov. 28, 2016

Web

New: Landmark surface option: "concrete"

Nov. 26, 2016

Web

New: Satellite maps now available on landmark map

Oct. 26, 2016

Android · 1.6.15

New: Improved maps New: Design and usability improvements

Oct. 20, 2016

Web

New: Option to show the department's short name incident notifications Fixed: Some department settings not updating properly

Oct. 12, 2016

Web

Fixed: Editing and deleting of Pre-Plans

Oct. 11, 2016

iOS · 1.6.14

New: Updated and improved maps New: Message timestamp is now shown after every message

Web

Fixed: Truck accounts show distances away again

Android

Fixed: Issue preventing you from stopping to respond after closing and opening the app

Oct. 9, 2016

Web

Fixed: Kiosk map when there are no incidents

Oct. 6, 2016

Web

New: Satellite maps now available on the incident map

Oct. 4, 2016

Web

New: Map now has a 3d zoom toggle

Oct. 3, 2016

Web

Fixed: Viewing a user's information from the responder list

Oct. 2, 2016

Web

New: Updated and improved maps

Sept. 29, 2016

Web

New: All users are now able to edit dispatches

Sept. 20, 2016

Web

Fixed: Mutual Aid feature issue New: Mutual Aid now applies to calls within an hour period instead of exact reported time

Sept. 6, 2016

iOS · 1.6.13

New: Notes field for members New: Notes field for stations now allows clickable links

Sept. 5, 2016

Web

Fixed: Permission issue with multi-department accounts

Sept. 4, 2016

Android · 1.6.12

New: Notes field for members New: Notes field for stations now allows clickable links

Sept. 2, 2016

Web

New: Upload an icon for your department on you department's settings screen

Sept. 1, 2016

Android · 1.6.11

New: Remove a member from your department

Aug. 31, 2016

iOS · 1.6.12 (1.9.12)

New: Add sender name and sent times in broadcast screen New: Option to remove member from department in member edit Fixed: Opening shortened links in incident details Fixed: Crash when selecting address Fixed: Scrolling bug for incident list

Android · 1.6.10

New: Edit incident details (address and comments)

Aug. 24, 2016

Web

Fixed: Better support for international phone numbers Fixed: Mutual aid incident matching improvements

Aug. 23, 2016

Web

New: Links in incident comments are now clickable New: Links in landmark notes are now clickable

Aug. 1, 2016

Web

New: Edit incident details (address and comments)

July 22, 2016

iOS · 1.6.11 (.11)

New: Edit incident details (address and comments) New: Invite screen makes it easy to share your deparmtents invite link with your members Fixed: Some incident live updates

July 20, 2016

Android · 1.6.9

New: Invite screen makes it easy to share your deparmtents invite link with your members New: Number of unread incident chats now show up in the incident chat tab

July 19, 2016

iOS · 1.6.10 (1.9.10)

New: Opening the app from our website will now automatically enter your username in the login screen

June 21, 2016

iOS · 1.6.9

Fixed: Truck location update fixes

June 10, 2016

iOS · 1.6.8

Fixed: Bug fixes and improvements

June 5, 2016

Web

New: Quickly copy a user's email and phone number

April 23, 2016

Web

Fixed: Don't auto resolve incident when reopened

April 15, 2016

Web

New: Special dispatch email to send to for your department

April 11, 2016

iOS · 1.6.7

Fixed: Location tracking improvements

April 8, 2016

iOS · 1.6.6

New: Don't show confirmation prompt when navigating to valid address New: Show unread count for incident messages Fixed: Don't "(Invalid Address)" when navigating to incident Fixed: Message list not updating

April 7, 2016

iOS · 1.6.5

New: You can now test notifications are working properly. Go to the menu -> settings -> Test Notifications Fixed: Bug preventing access to previous incidents on pre-plan screen

April 6, 2016

Android · 1.6.8

New: You can now test notifications are working properly. Go to the menu -> settings -> Test Notifications

April 5, 2016

iOS · 1.6.4

Fixed: Location sharing issues

April 3, 2016

Android · 1.6.7

Fixed: User location tracking Fixed: Responder updates not loading when turning on/off screen Fixed: Map jumping when turning on/off screen

March 15, 2016

Android · 1.6.5

Fixed: Bug on selecting station in respond menu

Jan. 29, 2016

iOS · 1.6.3

New: Show warning message when quitting the app while location sharing

Jan. 15, 2016

Web

Fixed: Don't include unavailable responders in number of incident responders

Jan. 14, 2016

iOS · 1.6.2

Fixed: Invalid address support Fixed: Waze integration Fixed: Mapquest integration

Jan. 13, 2016

Android · 1.6.4

New: Show hospital names in landmark view Fixed: Better handling of invalid locations

Jan. 8, 2016

Android · 1.6.3

Fixed: Location tracking accuracy improvements

Dec. 21, 2015

iOS · 1.6.1

Fixed: Location tracking for iOS 9 users

Nov. 25, 2015

Android · 1.6.1

New: Improved manual dispatch screen New: Improved add station screen New: Improved preplan editor New: Improved member invite screen

Nov. 9, 2015

iOS · 1.6

New: Broadcasts - send announcements to individuals or groups on your team New: 1Password integration - Log in with your 1Password app New: Offline support for incident list

Nov. 7, 2015

Android · 1.6

New: Broadcasts - Send announcements to individuals or groups on your team.

Oct. 4, 2015

Web

New: Broadcasts - Send announcements to individuals or groups on your team.

June 3, 2015

Web

New: Show incident comments in sms notification

May 24, 2015

Android · 1.5

New: Multi-department accounts - Access multiple accounts on one device New: Additional responding status - unavailable New: Pre-plans button now shows the number of plans at the location

May 20, 2015

iOS · 1.5

New: Multi-department accounts - Access multiple accounts on one device New: Additional responding status - unavailable New: Pre-plans button now shows the number of plans at the location

Web

New: County level kiosk mode

May 14, 2015

Web

New: Dispatcher account - give a user only enough access to dispatch incidents

May 10, 2015

Web

Fixed: Switch to correct department when opening an incident notification

April 24, 2015

Web

New: Additional responding status - unavailable

April 23, 2015

Android · 1.4.1

New: Pre-plan search Fix: Crash when opening incident notification affecting some users

April 20, 2015

iOS · 1.4

New: Mutual aid support, incidents dispatched to multiple departments are automatically connected New: Share responder statuses, landmarks, pre-plans, stations, chat messages. New: Separate notitification preference for mutual aid messages New: Pre-Plans management screen to access, edit, and search all of your departments pre-plans New: Pre-Plan nearby option, want your pre-plan to show up for every incident within it's neighborhood? Check show nearby while editing to have it show for all incidents within 1,500ft. New: Show date for previous incidents New: Navigate directly to a landmark New: Additional landmark types, hazmat, dry hydrant, and information (map r other alerts) New: Edit drive and truck account options from the member screen New: Manual dispatch now supports entering a latitude and longitude for a new call instead of requiring an address

April 12, 2015

Android · 1.4

New: Mutual aid support, incidents dispatched to multiple departments are automatically connected New: Share responder statuses, landmarks, pre-plans, stations, chat messages. New: Separate notitification preference for mutual aid messages New: Pre-Plans management screen to access, edit, and search all of your departments pre-plans New: Pre-Plan nearby option, want your pre-plan to show up for every incident within it's neighborhood? Check show nearby while editing to have it show for all incidents within 1,500ft. New: Show date for previous incidents New: Navigate directly to a landmark New: Additional landmark types, hazmat, dry hydrant, and information (map r other alerts) New: Edit driver and truck account options from the member screen New: Manual dispatch now supports entering a latitude and longitude for a new call instead of requiring an address

April 6, 2015

Web

New: Additional landmark types - dry hydrant, info (map roadblocks and other information)

March 22, 2015

Web

New: Choose latitude and longitude for manual dispatch instead of address

Android · 1.3.1

Fixed: Pre-Plan PDF viewing - Please install Adobe Reader to view Pre-Plan PDF attachments https://play.google.com/store/apps/details?id=com.adobe.reader&hl=en

March 16, 2015

Web

New: Create landmark by right clicking on landmark map

Android · 1.6.6

Fixed: Issue showing responding options when hitting the Respond button

March 15, 2015

iOS · 1.3

New: Store notes and documents for a location with the Pre-Plans screen New: See previous incidents at the same location New: Admins can now edit member information, stations, and landmarks in-app New: Resolve incidents directly from the list screen by swiping an incident to the left New: Filter on duty users in the member list New: Truck accounts now have their own map icons

March 9, 2015

Android · 1.3

New: Store notes and documents for a location with the Pre-Plans screen New: See previous incidents at the same location New: ispatch directly from the app (admin-only) New: Admins can now edit member information, stations, and landmarks in-app New: Resolve incidents directly from the list screen by swiping an incident to the left New: Filter on duty users in the member list New: Truck accounts now have their own map icons

Feb. 10, 2015

iOS · 1.2

New: Additional landmark icons New: Select your navigation app preference New: Option to disable all chat notifications New: Access member list when offline

Feb. 7, 2015

Android · 1.2

New: Waze preference for navigation New: Additional landmark icons New: Option to disable all chat notifications

Feb. 5, 2015

Web

New: Option to choose incident auto-resolve time

Jan. 20, 2015

Web

New: Press kit New: Show recently responded to incidents on member screen

Jan. 15, 2015

Web

New: Add a station in the station management screen

Jan. 13, 2015

Web

New: Filter landmarks by type on map New: Additional landmark types

Dec. 29, 2014

iOS · 1.1

New: Choose from 5 notification sounds for incident and chat alerts New: Get notified for all chat messages or just for incidents you're responding to New: Certification management New: My location button button on the map screen New: Navigate straight from a notification on iOS 8

Dec. 16, 2014

Web

New: Analytics tab - shows incident type breakdowns and top responders

Dec. 9, 2014

Android · 1.1

New: Choose from 5 notification sounds for incident and chat alerts New: Get notified for all chat messages or just for incidents you're responding to New: View invites in member list New: Navigate to station New: Additional landmark icons

Nov. 5, 2014

Web

New: Kiosk mode - TV optimized view of current in progress incidents and responders

Nov. 4, 2014

Android · 1.0.8

Fixed: Chat message time

Oct. 30, 2014

Android · 1.0.7

New: Tablet support

Oct. 28, 2014

Android · 1.0.6

Fixed: Handling of multiple incident notifications

Oct. 24, 2014

Web

New: Member management screen

Oct. 22, 2014

Web

New: Improved geocoding for incident addresses

Oct. 19, 2014

Android · 1.0.3

New: Updated respond menu with ETAs New: View landmark details from the map landmark list

Oct. 15, 2014

iOS · 1.0.2

Fixed: iOS 8 location permissions

Oct. 9, 2014

Web

New: Landmark management screen

Web

New: Weather shown in incident report screen

Android · 1.0.2

New: Edit your profile from the settings screen and upload a photo

Oct. 7, 2014

Web

New: Notification on new incident

Oct. 5, 2014

Android · 1.0.1

App Released

Oct. 1, 2014

iOS · 1

App Released